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Vol 10, No 1/2 (2016): March The effect of airport and in-flight service quality on customer satisfaction Abstract  PDF
Raghda M. Badr El-deen, Suzan B. Hasan, Nancy M. Fawzy
 
Vol 9, No 2/2 (2015): September Knowledge Management as a Tool to Ensure Quality of Services and Increasing Guest Satisfaction in the Egyptian Hotels Abstract  PDF
Hany Atef Kouzmal, Ahmed Mohamed Atef
 
Vol 8, No 1 (2014): March The Electronic Satisfaction Effect on Customer E-booking Decision: “Analytic Study Applied to Sharm El- Sheikh Resorts” Abstract  PDF
Gihan Nabil Ahmed, Hany Atef Kouzmal
 
Vol 10, No 2/1 (2016): September أثر الرضا الوظيفي على أداء العاملين في المجال السياحي: دراسة لمحافظات اقليم شمال الصعيد Abstract  PDF
Ghada M. Wafik
 
Vol 10, No 2/2 (2016): September Assessment of Storage Conditions of Food Items and their Relation with Food Safety in Sharm El Sheikh Resorts Abstract  PDF
Suzan E. Abdelrasoul, Hany A. Kouzmal
 
Vol 10, No 2/2 (2016): September Hotels' Employees Job Satisfaction and Positive Work Environment: A research in Hurghada Abstract  PDF
Mohammad Shaaban
 
Vol 10, No 1/2 (2016): March Customers Satisfaction towards some Flight Reservation, Scheduling and Check in Services: The Case of Egypt Air Abstract  PDF
Raghda M. Badr El-deen, Suzan B. Hasan, Nancy M. Fawzy
 
Vol 12, No 1/2 (2018): March Measuring Airline Service Quality Using AIRQUAL Model: A Study Applied to Egyptair Abstract  PDF
Hussein Abdel Rady
 
Vol 12, No 1/2 (2018): March Evaluating the Application of Food Safety in the Sailing Floating Restaurants in Egypt and its Impact on Customer Satisfaction: Case Study: Luxor and Aswan Floating Restaurants Abstract  PDF
Ahmed Atef, Ibrahim Ramadan
 
Vol 11, No 3/2 (2017): Special Issue Aqua Park Facilities as an Attraction Tool to Family Market: A Case Study on Hurghada's Hotel Properties – Red Sea, Egypt Abstract  PDF
Sally Elsayed
 
Vol 9, No 1 (2015): March Travel Motivations, Perceived Constraints, and Tourists’ Behavior: Examining the Mediating Effects of Tourists’ Satisfaction Abstract  PDF
Mohamed Ali Ahmed Obaid
 
Vol 11, No 1/2 (2017): March Assessment of University Residence Foodservice Using Importance-Performance Analysis (IPA): Student Perspective (A Case Study of Sadat City University) Abstract  PDF
Yasser Abdelaty, Emad Abdel-Aal
 
Vol 8, No 1 (2014): March Self Service Technology Failures and Its Effect on Guests’ Behaviors: An Exploratory Research on Self Reservation Technology in Hotels Abstract  PDF
Tarek Abd El-Fattah El-Sherie, Mohamed Salah Ghanem
 
Vol 10, No 2/2 (2016): September Youth Week of the Egyptian Universities: An Opportunity for Promoting Domestic Tourism Abstract  PDF
Islam Elgammal, Marwa M. Ghanem
 
Vol 10, No 2/1 (2016): September أثر الرضا الوظيفي لتحقيق جودة الخدمات وتنافسية الشركات السياحية المصرية Abstract  PDF
Shimaa Samany, Ghada Abdallah, Marwa Abdel-Wahab
 
Vol 8, No 1 (2014): March تقييم رضاء السائح العربى عن خدمات الأغذية والمشروبات المقدمة فى المنشآت السياحية والفندقية فى مصر Abstract  PDF
أمل البري, خالد بن الوليد عبد الرحيم
 
Vol 10, No 2/1 (2016): September دور أنماط المعرفة في الرضا الوظيفي للعاملين بشركات السياحة بإقليم شمال الصعيد Abstract  PDF
Mohammad M. Farrag
 
Vol 12, No 2/1 (2018): September (in progress) دراسة تحليلية لآثر تطبيق مبـادئ أخلاقيات المهنة على رضا وأداء العاملين بشركات السياحة المصرية Abstract
Alaa Abdel-Latif, Mohamed Abou-Shouk, Nancy Fawzy
 
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